Channel trailer: what this channel covers
A two-minute introduction to the channel: short, answer-first videos on AI product development and technology leadership, each built...
Learning path
Business professional using GenAI
Your path
You work in HR, finance, customer experience, operations or Agile delivery and want to automate your work with generative AI, without coding. Follow the steps in order: short answers first, then videos and articles, then a course when you are ready to commit.
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Step 2
Watch
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Step 4
Go deeper with a course
UdemyScrum Master's AI Bootcamp: Generative AI as Agile Co-Pilot
A hands-on bootcamp that shows Scrum Masters and Agile practitioners how to use generative AI across the Scrum cycle: generating backlogs and artefacts, planning...
CourseraBusiness Process Modeling with AI
An eight-hour beginner course on AI-driven business process modelling. It walks through the BPM lifecycle, shows how AI improves process design, analysis and...
CourseraGenAI for Talent Acquisition and Onboarding
A three-hour beginner course for HR and talent acquisition professionals on automating recruitment and onboarding with generative AI. You apply prompt engineering to...
CourseraGenAI for Automated Financial Reporting
A three-hour beginner course on automating financial reporting with generative AI. It covers LLM concepts for finance, prompt engineering for financial contexts, and...
CourseraGenAI for Talent Acquisition: Smarter Candidate Screening
An intermediate, three-hour course on using generative AI for candidate screening: resume analysis, candidate evaluation and interview question generation. You...
CourseraAI for Customer Experience with Chatbots and Analytics
A four-hour intermediate course on using AI to improve customer experience. It covers hyper-personalisation, chatbots and predictive analytics, shows how to design...
CourseraGenAI for Customer Support
A three-hour beginner course on applying generative AI in customer support. You practise prompt engineering for service tasks, build a custom GPT from customer...
CourseraGenAI for Onboarding: Automating Employee Journeys
An intermediate, three-hour course on automating the employee onboarding journey with generative AI. It covers personalisation, document management and feedback...